Terms of service
Terms of Service
Overview
Welcome to Hebei Select. Hebei Select is operated by Bohong Inc.
The terms “we,” “us,” and “our” refer to Hebei Select. Hebei Select operates this website and online store to provide customers with selected home, kitchen, cookware, and lifestyle products. Our store is powered by Shopify, which enables us to provide online shopping, checkout, payment processing, and related store services.
By visiting our website, browsing our products, placing an order, or using any part of our website or services, you agree to be bound by these Terms of Service, our Privacy Policy, our Return & Refund Policy, our Shipping Policy, and any other policies posted on our website.
Please read these Terms of Service carefully. If you do not agree to these terms, you should not use our website or purchase products from Hebei Select.
1. Online Store Terms
By using this website, you confirm that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given consent for your minor dependents to use this website.
You agree not to use our products, website, or services for any illegal or unauthorized purpose. You also agree not to violate any applicable laws, regulations, or rights of others while using this website.
A violation of these Terms may result in the termination or restriction of your access to our website or services.
2. Account and Customer Information
You may be asked to provide information when placing an order, creating an account, contacting us, or using certain website features. This may include your name, email address, billing address, shipping address, phone number, and payment information.
You agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account information and for all activity under your account.
We are not responsible for delays, failed deliveries, or order issues caused by incorrect or incomplete customer information.
3. Our Products
Hebei Select makes reasonable efforts to display product images, descriptions, colors, specifications, and pricing accurately. However, actual product colors, finishes, sizes, and appearance may vary slightly due to photography, lighting, screen settings, manufacturing differences, or normal product variation.
For cookware and home products, minor cosmetic differences may occur and do not necessarily mean the product is defective. Product descriptions, specifications, availability, pricing, and packaging may be changed at any time without notice.
We reserve the right to discontinue any product at any time and to limit quantities sold to any person, household, geographic area, or jurisdiction.
4. Cookware and Product Use
Certain Hebei Select products, including cookware, may become hot during use and should be handled with care. Customers are responsible for reading and following all product instructions, warnings, care guidance, and safety information provided with the product or listed on our website.
For cookware products, customers should use appropriate heat protection, avoid sudden temperature changes when applicable, and follow proper cleaning and care instructions. Misuse, improper cleaning, overheating, drops, impacts, or failure to follow care instructions may damage the product and may affect return eligibility.
Hebei Select is not responsible for damage, injury, or loss caused by misuse, improper handling, unsafe storage, or failure to follow product instructions.
5. Orders and Acceptance
When you place an order through our website, you are making an offer to purchase the selected products. Your order is not accepted until we confirm and process it.
We reserve the right to accept, decline, cancel, or limit any order for any reason, including suspected fraud, incorrect pricing, product unavailability, shipping restrictions, payment issues, or errors in product information.
If we cancel or modify an order, we will attempt to notify you using the email address, billing address, shipping address, or phone number provided at the time of purchase.
6. Pricing, Taxes, and Payment
All prices are listed in U.S. dollars unless otherwise stated. Prices, discounts, promotions, and availability may change at any time without notice.
Prices shown on the website may not include taxes, shipping, handling, or other charges unless clearly stated. Applicable taxes and shipping charges may be calculated at checkout based on your shipping address and order details.
You agree to provide current, complete, and accurate payment information. By submitting payment information, you confirm that you are authorized to use the selected payment method and authorize us or our payment processor to charge your payment method for the total order amount.
7. Shipping and Delivery
Shipping times are estimates only and are not guaranteed. Delivery time may vary based on product availability, warehouse processing, carrier delays, weather, holidays, address issues, or other events outside our control.
Once an order is transferred to the shipping carrier, delivery timing is controlled by the carrier. Hebei Select is not responsible for delays caused by shipping carriers or events outside our reasonable control.
Customers are responsible for providing a complete and accurate shipping address. Additional charges may apply if an order must be reshipped due to an incorrect or incomplete address.
For more details, please refer to our Shipping Policy.
8. Returns, Refunds, and Exchanges
Returns, refunds, and exchanges are handled according to our Return & Refund Policy.
To be eligible for a return, products must meet the conditions stated in our Return & Refund Policy. Items returned without prior approval may not be accepted.
For standard returns where the item is not defective, damaged, or incorrect, the customer is responsible for return shipping costs unless otherwise stated. Damaged, defective, or incorrect items will be reviewed by Hebei Select and handled according to our Return & Refund Policy.
9. Final Sale and Promotional Items
Certain products may be marked as final sale, clearance, special order, custom order, or non-returnable. These items may not be eligible for return, refund, or exchange unless required by law or unless the product arrives damaged, defective, or incorrect.
Promotional offers, discount codes, bundles, and limited-time sales may have additional terms and conditions. We reserve the right to modify or cancel promotions at any time.
10. Intellectual Property
All content on this website, including text, images, graphics, logos, product names, designs, videos, layout, product descriptions, and branding, is owned by or licensed to Hebei Select and is protected by intellectual property laws.
You may not copy, reproduce, modify, distribute, display, sell, or use any website content, product images, branding, or materials without our prior written permission.
The name Hebei Select, related logos, slogans, product names, and brand materials are trademarks, trade names, or brand materials of Hebei Select, Bohong Inc., or their respective owners.
11. Third-Party Services and Links
Our website may include links, tools, applications, or services provided by third parties, including Shopify, payment processors, shipping carriers, analytics providers, and marketing platforms.
We are not responsible for the content, accuracy, policies, or practices of third-party websites or services. Your use of third-party websites or services is at your own risk and may be subject to the third party’s own terms and policies.
12. Relationship with Shopify
Hebei Select is powered by Shopify, which provides the e-commerce platform that allows us to sell products and services to you.
However, any purchase made through this store is a transaction directly between you and Hebei Select. Shopify is not responsible for the products sold by Hebei Select, order fulfillment, customer service, product use, damages, returns, refunds, or any other aspect of your transaction with Hebei Select.
13. Privacy
Your use of our website is also governed by our Privacy Policy. Our Privacy Policy explains how we collect, use, store, and share personal information.
Because our store is powered by Shopify, certain personal information may also be collected and processed by Shopify and other third-party service providers to help operate the store, process payments, fulfill orders, analyze website performance, and provide related services.
Please review our Privacy Policy for more information.
14. Customer Feedback, Reviews, and Submissions
If you submit reviews, comments, photos, videos, suggestions, ideas, messages, or other content to us, you grant Hebei Select the right to use, reproduce, publish, display, modify, and distribute that content for business, marketing, website, social media, product improvement, and promotional purposes.
You agree that any content you submit will be accurate, lawful, and will not violate the rights of any third party. You may not submit false, misleading, abusive, defamatory, obscene, infringing, or unlawful content.
We reserve the right to review, edit, or remove any content submitted by customers at our discretion.
15. Errors, Inaccuracies, and Omissions
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, availability, or other details.
We reserve the right to correct errors, update information, cancel orders, or modify product details at any time without prior notice, including after an order has been submitted.
If an order is affected by a pricing or product information error, we may contact you to confirm whether you would like to proceed under the corrected terms or cancel the order.
16. Prohibited Uses
You agree not to use our website or services:
- For any unlawful purpose
- To violate any federal, state, local, or international law or regulation
- To infringe on our intellectual property rights or the rights of others
- To submit false, misleading, or fraudulent information
- To upload or transmit viruses, malware, or harmful code
- To interfere with the security or operation of the website
- To collect or track personal information of others without permission
- To send spam, phishing messages, or unauthorized advertising
- To impersonate another person or entity
- To scrape, copy, or extract website content without authorization
- To use automated systems, bots, or tools in a way that disrupts or abuses the website
We reserve the right to restrict, suspend, or terminate access to our website if we believe these Terms have been violated.
17. Disclaimer of Warranties
Our website, services, and products are provided on an “as is” and “as available” basis unless otherwise expressly stated.
To the fullest extent permitted by law, Hebei Select makes no warranties, express or implied, regarding the operation of the website, the accuracy of website content, or the performance, durability, fitness, merchantability, or suitability of products for a particular purpose.
Some jurisdictions do not allow limitations on certain implied warranties, so some limitations may not apply to you.
Nothing in these Terms is intended to limit rights that cannot be limited under applicable law.
18. Limitation of Liability
To the fullest extent permitted by law, Hebei Select, Bohong Inc., our owners, officers, employees, contractors, affiliates, service providers, and partners will not be liable for any indirect, incidental, special, punitive, or consequential damages arising from your use of our website, services, or products.
This includes, but is not limited to, loss of profits, loss of revenue, loss of data, replacement costs, business interruption, or damages resulting from product misuse, website errors, shipping delays, or third-party service issues.
Our total liability for any claim related to your purchase will not exceed the amount you paid for the product giving rise to the claim, except where prohibited by law.
19. Indemnification
You agree to indemnify, defend, and hold harmless Hebei Select, Bohong Inc., Shopify, and our respective owners, officers, employees, affiliates, contractors, service providers, and partners from any claims, losses, damages, liabilities, costs, or expenses, including reasonable attorneys’ fees, arising from:
- Your breach of these Terms
- Your misuse of our website or products
- Your violation of any law or regulation
- Your violation of the rights of any third party
- Any content or information you submit to us
20. Termination
We may terminate or suspend your access to our website or services at any time, without notice, if we believe you have violated these Terms or used the website in a harmful, fraudulent, unlawful, or abusive manner.
The provisions relating to intellectual property, disclaimers, limitation of liability, indemnification, governing law, and other provisions that by their nature should survive termination will continue to apply after termination.
21. Severability
If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will be enforced to the fullest extent permitted by law, and the unenforceable portion will be considered severed from these Terms.
The remaining provisions will remain valid and enforceable.
22. Entire Agreement
These Terms, together with our posted policies, including our Privacy Policy, Return & Refund Policy, and Shipping Policy, constitute the entire agreement between you and Hebei Select regarding your use of our website and services.
Any failure by Hebei Select to enforce any right or provision of these Terms will not constitute a waiver of that right or provision.
23. Assignment
You may not transfer or assign your rights or obligations under these Terms without our prior written consent.
We may transfer, assign, or delegate our rights and obligations under these Terms without prior notice or consent, including in connection with a business transfer, merger, acquisition, restructuring, or sale of assets.
24. Governing Law
These Terms of Service and any separate agreements under which we provide products or services will be governed by and interpreted according to the laws of the State of California, United States, without regard to conflict of law principles.
Any disputes arising from these Terms, our website, or your purchase from Hebei Select will be handled in the appropriate state or federal courts located in California, unless otherwise required by applicable law.
25. Changes to These Terms
We reserve the right to update, change, or replace any part of these Terms of Service at any time by posting updates on this page.
It is your responsibility to review this page periodically for changes. Your continued use of our website or services after changes are posted means you accept the updated Terms.
26. Contact Information
Questions about these Terms of Service should be sent to:
Hebei Select
Hebei Select is operated by Bohong Inc.
Email: liyan@bohongland.com
Website: hebeiselect.com